Turned off by administrator encryption policy or credential storage

Turned off by administrator encryption policy or credential storage is synonymous with Android users.

So if you are one of the Android users, having this error message, get in here to find a lasting solution to your problem.

If you are having this problem with your Android device, you are likely not to be able to change the screen lock option on your device.

Apart from the current screen lock, we will have other screen lock options totally grayed out.

That means you cannot change the lock option.

You mean you don’t have control over your Android device anymore?

Damn!

But what if you really wanted to change your phone lock option?

That is why I’m sharing with you this solution to the problem.

Just to make sure you get your tech-related issues resolved without stress.

Before I share with you the solution to the “Turned off by administrator encryption policy or credential storage” error, let me first of all share with you why you are seeing this error.

That can probably prevent future reoccurrence.

Turned off by administrator encryption policy or credential storage cause

You are having this issue because of some credentials that have been installed on your Android device without your notice.

Once these credentials are installed, they may disrupt some of your security options.

One of them is modifying the screen lock options and preventing the user from choosing other options.

Turned off by administrator encryption policy or credential storage solution

So to fix this problem, you will have to clear this installed credentials for your Android device to have access to other screen lock options.

The steps to getting this done are pretty simple.

You can get this done in the settings section of your phone within minutes.

— Navigate to the settings section of your phone.

— Under security, scroll to the credential storage section where you can clear credentials to remove all certificates.

See the screenshot below:

Though you may have a different screen, they will be pretty similar.

Once these certificates are removed, you will have your screen lock options restored.

Now you can change your Android screen lock to the option of your choice.

If you have other ways of tackling “Turned off by administrator encryption policy or credential storage” please be kind enough to share in the comment.

Should in case you don’t understand any part of this post, I will be glad to explain further.

Just leave a comment NOW!