Your ad units are not displaying ads because you’ve failed ID verification?

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Your ad units are not displaying ads because you’ve failed ID verification but you can restore your ad units following the steps in this page carefully.

If your identity verification fails, you will get an error message each time you log in your Google AdSense account reading thus:

Your ad units are not displaying ads because you've failed identity verification. To verify your identity and resume ad serving, please contact us

Usually, the “Contact us” text should be a link to a page where you can actually contact the Google Adsense team to take further action to help verify your account.

But it is not hyperlinked to anywhere.

In that case, it makes it very hard for you to be able to contact the Google Adsense support team regarding your ID verification problem.

This is one of the most commonly faced problems with Google Adsense publishers in India, Nigeria, and other locations.

It is not all the countries that require you to upload an ID card to verify your identity before you can receive payment.

So if you fall into the category of countries required to upload your ID card for verification and it failed, you will get the solution right here.

There is absolutely nothing to worry about.

Before now, Google would just send a PIN to your address so you pick it up and verify your account.

Although that is still the verification method in most countries.

But other countries verification method requires you upload an Identity card first before the PIN is sent to your address.

Why did your Google Adsense verification fail?

Before you get the solution to this problem, it is important to look back at what caused this failure.

Just to be sure you prevent its future reoccurrence.

There are a couple of reasons why your Google Adsense verification failed.

  • If the ID uploaded does not match the details on your Adsense account
  • If the details on the ID card is blurred (It must be clear enough)
  • Not government issued

The only acceptable form of the ID card is government issued.

It can be your international passport or a drivers’ license.

Anything on the contrary may not be accepted.

Now you know what possibly caused the failed ID verification at first.

Now you have no other option to upload the ID card again.

The ID card upload is limited to 2 to 3 times.

The number of times you can upload your ID for verification varies per the user.

But the maximum is 3 times after which, your ad units will not display again if the verification was not successful.

If you don’t get it right within the limited time, you may have your ad units not displaying ads because you’ve failed identity verification.

So what do you do in this case?

Close the AdSense account and move on?

Hell NO!

You can take some manual actions on the account and reset the account so you can upload your Identity card again.

This time you want to get it right.

That is why we offer to take this burden off your shoulders so you don’t make any mistake again in the process of verifying your Adsense account.

We’ll get your Adsense account that failed the verification to a default state where you can upload the ID card again.

If you have an Adsense account that has failed verification and you still want to use it.

Use the form below to reach us and we’ll get it back for you as soon as possible.

Only Adsense publishers falling under the category of the screenshot below should contact, please.

Your ad units are not displaying ads because you've failed identity verification. To verify your identity and resume ad serving, please contact us

If you have further question to this effect, you can leave it in the comment or send us a mail.

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